> For the complete documentation index, see [llms.txt](https://runningquotient-support.gitbook.io/rqsupport/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://runningquotient-support.gitbook.io/rqsupport/master.md).

# RQ 幫助中心

從基本操作到進階跑步訓練，快速找到你需要的解答。

***

### 常見問題分類

<details>

<summary>🏃 <strong>認識 RQ</strong> <br>RQ 是什麼、如何開始、下載與聯繫方式（6）</summary>

* [RunningQuotient (RQ) 是什麼？](https://runningquotient-support.gitbook.io/rqsupport/aboutrq/whatisrq)
* [RQ 與其它跑步紀錄平台有什麼不同？](https://runningquotient-support.gitbook.io/rqsupport/aboutrq/difference)
* [我要怎麼開始使用 RQ？](https://runningquotient-support.gitbook.io/rqsupport/aboutrq/start)
* [要去哪裡下載 RQ APP？](https://runningquotient-support.gitbook.io/rqsupport/aboutrq/downloadapp)
* [我可以在哪裡追蹤 RQ 的最新資訊呢？](https://runningquotient-support.gitbook.io/rqsupport/aboutrq/followrq)
* [我要怎麼聯繫 RQ？](https://runningquotient-support.gitbook.io/rqsupport/aboutrq/contact)

</details>

<details>

<summary>👤 <strong>帳號設定</strong><br>登入、密碼、Email、序號兌換與帳號管理（10）</summary>

* [我的會員期限到什麼時候？](https://runningquotient-support.gitbook.io/rqsupport/account/memberperiod)
* [怎麼查詢我的 RQ 帳號？](https://runningquotient-support.gitbook.io/rqsupport/account/rqaccount)
* [原本用 FB / Apple 登入 App，如何登入 RQ 網站版？](https://runningquotient-support.gitbook.io/rqsupport/account/addpw)
* [如何重置密碼？](https://runningquotient-support.gitbook.io/rqsupport/account/addpw-1)
* [如何兌換序號？](https://runningquotient-support.gitbook.io/rqsupport/account/how-to-redeem-my-coupon)
* [如何關閉電子郵件通知？](https://runningquotient-support.gitbook.io/rqsupport/account/ru-he-guan-bi-dian-zi-you-jian-tong-zhi)
* [如何變更 Email？](https://runningquotient-support.gitbook.io/rqsupport/account/how-can-i-change-email)
* [如何修改帳號姓名？](https://runningquotient-support.gitbook.io/rqsupport/account/how-to-change-name)
* [如何關閉 / 開啟自動更新近期最佳成績？](https://runningquotient-support.gitbook.io/rqsupport/account/closeupdatedpb)
* [如何刪除 RQ 帳號？](https://runningquotient-support.gitbook.io/rqsupport/account/deleteaccount)

</details>

<details>

<summary>💳 <strong>付款設定</strong> <br>升級白金會員、續訂、取消訂閱、信用卡與發票（10）</summary>

* [如何升級 RQ 白金會員](https://runningquotient-support.gitbook.io/rqsupport/purchase/ru-he-sheng-ji-rq-bai-jin-hui-yuan)

**RQ 網站版**

* [續訂時如何更改方案](https://runningquotient-support.gitbook.io/rqsupport/purchase/rqweb/renewtonewplan)
* [如何取消自動訂閱白金會員？](https://runningquotient-support.gitbook.io/rqsupport/purchase/rqweb/stopautopremium)
* [白金會員如何更換信用卡？](https://runningquotient-support.gitbook.io/rqsupport/purchase/rqweb/changecreditcard)
* [線上教練服務進行中的學員如何更換信用卡](https://runningquotient-support.gitbook.io/rqsupport/purchase/rqweb/changecreditcard-1)
* [教練權限付費中的教練如何更換信用卡](https://runningquotient-support.gitbook.io/rqsupport/purchase/rqweb/changecreditcard-2)
* [如何設定會員發票載具或統編](https://runningquotient-support.gitbook.io/rqsupport/purchase/rqweb/carriersortax-id-number)
* [如何使用 RQ 幣兌換白金會員](https://runningquotient-support.gitbook.io/rqsupport/purchase/rqweb/rqdiscount)

**App 內購買**

* [如何取消自動訂閱白金會員？（iOS）](https://runningquotient-support.gitbook.io/rqsupport/purchase/ios/stopitunespremium)
* [如何取消自動訂閱白金會員？（Android）](https://runningquotient-support.gitbook.io/rqsupport/purchase/android/stopandroidpremium)

</details>

<details>

<summary>⌚ <strong>訓練紀錄</strong> <br>手錶同步、手動上傳與同步問題排除（14）</summary>

**自動同步**

* [如何把跑錶上的數據上傳到 RQ？](https://runningquotient-support.gitbook.io/rqsupport/record/connectrecord)
* [如何與 Apple Watch 自動同步？](https://runningquotient-support.gitbook.io/rqsupport/record/connectrecord/connect-with-aw)
* [如何與 Garmin 自動同步？](https://runningquotient-support.gitbook.io/rqsupport/record/connectrecord/connect-with-garmin)
* [如何與 STRAVA 自動同步？](https://runningquotient-support.gitbook.io/rqsupport/record/connectrecord/connect-with-strava)
* [如何與馬拉松世界手錶自動同步？](https://runningquotient-support.gitbook.io/rqsupport/record/connectrecord/connect-with-strava/mw-watch)
* [如何與 COROS 自動同步？](https://runningquotient-support.gitbook.io/rqsupport/record/connectrecord/connect-with-coros)

**手動上傳**

* [如何手動上傳跑步紀錄？](https://runningquotient-support.gitbook.io/rqsupport/record/upload)
* [如何從 Garmin 匯入過去跑步紀錄](https://runningquotient-support.gitbook.io/rqsupport/record/upload/how-to-upload-garmin)
* [如何從 COROS 匯入跑步紀錄？](https://runningquotient-support.gitbook.io/rqsupport/record/upload/how-to-upload-coros)
* [如何重新上傳單筆 Apple Watch 或健康的紀錄](https://runningquotient-support.gitbook.io/rqsupport/record/uploadfromhealth)

**同步問題與斷開連結**

* [已成功連結 GARMIN，但記錄未上傳](https://runningquotient-support.gitbook.io/rqsupport/record/garminq1)
* [斷開 GARMIN 連結重新同步](https://runningquotient-support.gitbook.io/rqsupport/record/garminq1/reconnectwithgarmin)
* [斷開 STRAVA 連結](https://runningquotient-support.gitbook.io/rqsupport/record/disconnectwithstrava)
* [停止 Apple 健康同步](https://runningquotient-support.gitbook.io/rqsupport/record/stophealth)

</details>

<details>

<summary>📅 <strong>課表與訓練計畫</strong><br>開課表、傳送到手錶、訓練計畫管理（9）</summary>

* [如何使用 RQ 開課表？](https://runningquotient-support.gitbook.io/rqsupport/workout/how-do-i-create-a-workout-plan)
* [如何複製課表](https://runningquotient-support.gitbook.io/rqsupport/workout/how-do-i-copy-a-workout)
* [如何加入訓練計畫到課表](https://runningquotient-support.gitbook.io/rqsupport/workout/ru-he-jia-ru-xun-lian-ji-hua-dao-ke-biao)
* [如何一鍵刪除訓練計畫](https://runningquotient-support.gitbook.io/rqsupport/workout/ru-he-yi-jian-shan-chu-xun-lian-ji-hua)
* [如何將課表傳送到手錶？](https://runningquotient-support.gitbook.io/rqsupport/workout/how-to-sent-work-out-plan-to-garmin)
* [如何將課表傳送到 Apple Watch？](https://runningquotient-support.gitbook.io/rqsupport/workout/how-to-sent-work-out-plan-to-applewatch)
* [訓練課表沒有自動傳送到手錶，該怎麼辦？](https://runningquotient-support.gitbook.io/rqsupport/workout/xun-lian-ke-biao-mei-you-zi-dong-chuan-song-dao-shou-biao-gai-zen-mo-ban)
* [不小心按到略過，要怎麼再找到課表](https://runningquotient-support.gitbook.io/rqsupport/workout/how-to-sent-work-out-plan-to-garmin/bu-xiao-xin-an-dao-lve-guo-yao-zen-me-zai-zhao-dao-ke-biao)
* [課表與訓練計畫使用之權限](https://runningquotient-support.gitbook.io/rqsupport/workout/ke-biao-yu-xun-lian-ji-hua-shi-yong-zhi-quan-xian)

</details>

<details>

<summary>📈 <strong>跑力與數據分析</strong><br>跑力定義、數據差異、心率與功率問題（16）</summary>

**認識跑力**

* [跑力是什麼意思？](https://runningquotient-support.gitbook.io/rqsupport/analysis/run-level)
* [相同成績的跑者，跑力為什麼不一樣？](https://runningquotient-support.gitbook.io/rqsupport/analysis/run-level/xiang-tong-cheng-ji-de-pao-zhe-pao-li-wei-shen-me-bu-yi-yang)
* [當前跑力的定義是什麼？](https://runningquotient-support.gitbook.io/rqsupport/analysis/what-is-run-level)
* [即時跑力的定義是什麼？](https://runningquotient-support.gitbook.io/rqsupport/analysis/what-is-runlevel)
* [為什麼我沒有即時跑力？](https://runningquotient-support.gitbook.io/rqsupport/analysis/what-is-runlevel/why-no-show-runlevel)
* [如何利用 RQ 來判斷自己是否進步了？](https://runningquotient-support.gitbook.io/rqsupport/analysis/am-i--progress)
* [跑步機 vs. 戶外跑步：跑力差異大該怎麼辦？](https://runningquotient-support.gitbook.io/rqsupport/analysis/pao-bu-ji-vs.-hu-wai-pao-bu-pao-li-cha-yi-da-gai-zen-mo-ban)

**數據問題**

* [為什麼我在 RQ 上的分析數據不準？](https://runningquotient-support.gitbook.io/rqsupport/analysis/why-run-is-wrong)
* [裝置心率不準導致分析不正確該怎麼辦？](https://runningquotient-support.gitbook.io/rqsupport/analysis/training-mode)
* [為什麼數據跟其他平台不一樣？](https://runningquotient-support.gitbook.io/rqsupport/analysis/why-my-run-data-is-different-with-other-app)
* [為什麼用智慧手錶把跑步數據轉成 GPX 上傳後，距離和手錶原本顯示的不一樣？](https://runningquotient-support.gitbook.io/rqsupport/analysis/why-gpx-data-from-samsung-watch-looks-different)
* [為什麼沒有心率資訊？](https://runningquotient-support.gitbook.io/rqsupport/analysis/no-heartrate)
* [為什麼沒有功率資訊？](https://runningquotient-support.gitbook.io/rqsupport/analysis/wei-shen-me-mei-you-gong-lv-zi-xun)
* [越野跑 / 跑山的紀錄該怎麼處理呢？](https://runningquotient-support.gitbook.io/rqsupport/analysis/off-roda-run)
* [可以修改單筆紀錄的公里數嗎？](https://runningquotient-support.gitbook.io/rqsupport/analysis/ke-yi-xiu-gai-dan-bi-ji-lu-de-gong-li-shu-ma)
* [如何自訂分析數據的日期？](https://runningquotient-support.gitbook.io/rqsupport/analysis/date)

</details>

<details>

<summary>👥 <strong>群組</strong><br>加入與創立群組、付費群組、管理員功能（7）</summary>

* [如何加入 / 創立群組](https://runningquotient-support.gitbook.io/rqsupport/group/create-group)
* [群組有哪些功能呢？](https://runningquotient-support.gitbook.io/rqsupport/group/group-function)
* [如何將群組內課表上傳至運動手錶？](https://runningquotient-support.gitbook.io/rqsupport/group/group-trainingplan-to-garmin)
* [如何更換群組封面圖片](https://runningquotient-support.gitbook.io/rqsupport/group/change-group-cover)
* [群組管理員功能](https://runningquotient-support.gitbook.io/rqsupport/group/admin)
* [我已付費群組，為什麼還看不到內容？](https://runningquotient-support.gitbook.io/rqsupport/group/cantread)
* [如何退出付費群組？](https://runningquotient-support.gitbook.io/rqsupport/group/exitgroup)

</details>

<details>

<summary>🎓 <strong>線上訓練營與教練</strong><br>訓練營須知、一對一線上教練（3）</summary>

* [加入訓練營前，要知道的...](https://runningquotient-support.gitbook.io/rqsupport/online-training-camp/qa)
* [已結束的訓練營](https://runningquotient-support.gitbook.io/rqsupport/online-training-camp/yi-jie-shu)
* [如何終止一對一線上教練？](https://runningquotient-support.gitbook.io/rqsupport/coach/stoponlinecoaching)

</details>

<details>

<summary>🧰 <strong>工具與排行榜</strong><br>跑鞋管理、有氧基礎檢測、跑力排行榜（4）</summary>

* [如何新增跑鞋](https://runningquotient-support.gitbook.io/rqsupport/tools/how-can-i-add-a-shoe)
* [有氧基礎檢測](https://runningquotient-support.gitbook.io/rqsupport/tools/aerobics-test)
* [如何加入排行榜？](https://runningquotient-support.gitbook.io/rqsupport/runlevel-leaderboard/how-to-join)
* [如何退出排行榜？](https://runningquotient-support.gitbook.io/rqsupport/runlevel-leaderboard/how-to-quit)

</details>

<details>

<summary>🗂️ <strong>過往活動</strong><br>2019–2024 年活動與訓練營紀錄（6）</summary>

* [2019](https://runningquotient-support.gitbook.io/rqsupport/past/2019)
* [2020](https://runningquotient-support.gitbook.io/rqsupport/past/2020)
* [2021](https://runningquotient-support.gitbook.io/rqsupport/past/2021)
* [2022](https://runningquotient-support.gitbook.io/rqsupport/past/2022)
* [2023](https://runningquotient-support.gitbook.io/rqsupport/past/2023)
* [2024](https://runningquotient-support.gitbook.io/rqsupport/past/2024)

</details>

***

### 熱門問題

快速查看最常遇到的使用問題。

* [已成功連結 GARMIN，但記錄未上傳](https://runningquotient-support.gitbook.io/rqsupport/record/garminq1)
* [如何把跑錶上的數據上傳到 RQ？](https://runningquotient-support.gitbook.io/rqsupport/record/connectrecord)
* [訓練課表沒有自動傳送到手錶，該怎麼辦？](https://runningquotient-support.gitbook.io/rqsupport/workout/xun-lian-ke-biao-mei-you-zi-dong-chuan-song-dao-shou-biao-gai-zen-mo-ban)
* [跑力是什麼意思？](https://runningquotient-support.gitbook.io/rqsupport/analysis/run-level)
* [為什麼我在 RQ 上的分析數據不準？](https://runningquotient-support.gitbook.io/rqsupport/analysis/why-run-is-wrong)
* [如何重置密碼？](https://runningquotient-support.gitbook.io/rqsupport/account/addpw-1)

***

### 還是找不到答案？

如果沒有找到需要的資訊，歡迎聯繫 RQ 客服團隊。

{% content-ref url="/pages/-LwO\_MfQRsT5pth3PS6m" %}
[我要怎麼聯繫 RQ ?](/rqsupport/aboutrq/contact.md)
{% endcontent-ref %}
